Checkout payment page issue detected

Started
Lasted 52min
CRITICAL

Updates

RESOLVED

lasted 52min

The main checkout page (university.personaldevelopmentschool.com/checkout) stopped accepting typed card numbers at 4:22 PM ET; card entry began working normally again by 5:15 PM ET. The cause was a checkout validation setting affecting recurring-subscription payments, which has since been corrected. The same symptom briefly appeared on the $67 offer signup checkout around 4:52 PM ET before it also recovered.

IDENTIFIED

44min earlier

Our automated checks found that the card information field on the main checkout page (university.personaldevelopmentschool.com/checkout) is not accepting typed card numbers, first flagged at 4:22 PM ET. We confirmed this with two follow-up checks, both of which hit the same problem: the page itself loads and the payment step is reached, but the card number field will not accept input, which would stop a visitor from entering their card details. We are continuing to investigate and will update as soon as we know more.

INVESTIGATING

7min earlier

The payment step of the main checkout is failing automated verification. We are investigating.