October
14 Wed

Masterclass funnel issue detected

Resolved
lasted 21min

Signed-in members reached the masterclass add-on payment step successfully again by 4:55 PM ET; the earlier redirect back to the sign-in step on attachment.personaldevelopmentschool.com/checkout-auth has not recurred since. This was the fourth time today this intermittent sign-in recognition issue appeared on the new two-step checkout, each time self-resolving within about 20 minutes; we are continuing to look into why signed-in members are occasionally not recognized at this step.

Masterclass funnel issue detected

Resolved
lasted 3min

Signed-in members were briefly sent back to the sign-in step instead of reaching the payment step on the new checkout page at attachment.personaldevelopmentschool.com/checkout-auth when buying the Avoidant Partner masterclass add-on, starting around 4:04 PM ET — the same intermittent symptom seen twice earlier today on this page. A follow-up test completed the full registration and reached the payment step successfully by 4:09 PM ET, and the masterclass landing and registration pages continued loading normally throughout.

Masterclass funnel issue detected

Resolved
lasted 21min

Masterclass funnel issue detected

Resolved
lasted 5min

Registration at the Avoidant Partner masterclass page (attachment.personaldevelopmentschool.com/masterclass/da/join) briefly sent signed-in members back to the account sign-in step instead of the payment step starting at 12:03 PM ET. A follow-up test completed the full registration and payment step successfully by 12:10 PM ET, and the Beyond Love Languages masterclass path showed no issue in the same window.

07 Wed

Checkout payment page issue detected

Resolved
lasted 52min

The main checkout page (university.personaldevelopmentschool.com/checkout) stopped accepting typed card numbers at 4:22 PM ET; card entry began working normally again by 5:15 PM ET. The cause was a checkout validation setting affecting recurring-subscription payments, which has since been corrected. The same symptom briefly appeared on the $67 offer signup checkout around 4:52 PM ET before it also recovered.

September
30 Wed

Offer-to-checkout chain issue detected

Resolved
lasted 4min

This was a brief interruption in our automated check of the $67 offer-to-checkout path at attachment.personaldevelopmentschool.com/limited-offer/fa flagged at 12:15 PM ET; it recovered at 12:19 PM ET and we found no evidence of visitor impact. We are completing a review and will post what we find.

29 Tue

Checkout sign-up issue detected

Resolved
lasted 4min

This was a brief interruption in our automated check of the checkout sign-up path (university.personaldevelopmentschool.com/users/checkout/auth) flagged at 3:02 AM ET; it recovered at 3:06 AM ET and we found no evidence of visitor impact. We are completing a review and will post what we find.

August
No activity reported