Successful payments resumed by 8:24 AM ET. Investigation confirmed this was a pause in customer payment activity rather than a processing failure: no checkout or renewal payment attempts failed or errored during the roughly two-hour window, and the checkout and sign-in pages loaded normally throughout.

Automated monitoring flagged a pause in payment processing on the US account at 8:18 AM ET, after roughly two hours with no charges completing at all. So far we have verified there have been no failed customer payments in the past 12 hours, and the checkout and sign-in pages are loading normally. We are verifying whether this is a quiet stretch in scheduled billing or a processing issue. Next update as soon as we know more.