Masterclass funnel issue detected

Started
Lasted 21min
MAJOR

Updates

RESOLVED

lasted 21min

Signed-in members reached the masterclass add-on payment step successfully again by 2:55 PM ET; the earlier redirect back to the sign-in step on attachment.personaldevelopmentschool.com/checkout-auth has not recurred since, and the masterclass landing and registration pages continued loading normally throughout.

IDENTIFIED

17min earlier

Automated monitoring found that a signed-in member purchasing the Avoidant Partner masterclass add-on was sent back to the sign-in step instead of reaching the payment step on the new checkout page at attachment.personaldevelopmentschool.com/checkout-auth, first flagged at 2:34 PM ET. This is the same symptom we saw in a brief window earlier today, around 12:03-12:10 PM ET, on this same page. The masterclass landing and registration pages themselves are loading normally for visitors. We are continuing to investigate and will update as soon as we know more.

INVESTIGATING

3min earlier

A masterclass registration or add-on path is failing automated verification. We are investigating.