The incident has been resolved

Automated monitoring flagged a temporary gap in successful renewal payments on the US account between 1:48 and 3:48 AM ET. During that window, renewal charges for 6 customers were declined by their card issuers with none succeeding, consistent with the ongoing pattern of elevated card declines on renewals rather than a platform problem. Renewal payments resumed succeeding normally right after this window, and the checkout page itself was not affected.