Renewal declines returned to typical levels by 3:04 AM ET. As described in our previous update, the episode traced to a temporary rise in ordinary card declines (mostly insufficient funds) spread across many different customers, not a processing or platform issue, and the main checkout page continued to load and process payments normally throughout.

Automated monitoring flagged elevated renewal declines on the US account. Investigation shows 20 of 87 renewal charges due in the past 24 hours failed on their first attempt (23%), a rate above typical for this account. We verified the declines are spread across many different customers’ cards, mostly for ordinary reasons such as insufficient funds, rather than a processing or platform issue, and the main checkout page continues to load and process payments normally. We are continuing to monitor and will update when levels return to typical or if anything changes.